Are you optimising the use of your Sage People system and reaping the benefits?
When you engage with our Managed Services team, we provide the expertise on how to make your Sage People HR System work for you.
Whether you are a small company without the necessary IT support staff or a larger organisation that lacks the exact skills and expertise to get the most out of your Sage People system, Tugela People's Managed Services can provide you with the support and guidance you need.
Let us take the weight off your shoulders and raise your system to the next level
Whether you require support on day-to-day administration, simple fixes or complex system configurations, our experienced team of consultants are here to help you take full advantage of Sage People's capabilities.
We act as an extension of your own team so that you can enjoy the benefits of your system with greater flexibility and less expense. And because we understand the people challenges that mid-range companies face especially high growth companies, we offer a range of services to enable you to select the right solution for you, your people, and your organisation.
You decide how much support you need and how you use it.
The Managed Service options offered include:
- A Retained Monthly Service
- Support Bundles
- Short Order Queue Services
- Tool Kits
- Temporary Admin Cover
Technology Review Services
In addition to these solutions, you can also take advantage of our unique technical system review services to see how well your system is performing, which includes:
Undertaking a review of your system will result in a clearer picture of your current system state and provide you with recommendations on optimising your HRIS. It will also give you an insight into the type of support package that will be best suited to you, your people and your organisation.
The advantages to be gained for partnering with the Tugela People Managed Services team:
Achieving more together
Engaging our Managed Services removes the administrative burden from your team, enabling them to concentrate on the more strategic activities of their roles. At the same time, Sage People executes your transactional tasks more effectively and efficiently.
Trusted advisors
We'll use our extensive experience to support and continually improve your system, making your business smarter and opening more opportunities. Additionally, you can have peace of mind that you are being supported by certified Sage People consultants with extensive HRIS, system implementation and HR experience.
One-stop solution
Whether you need assistance troubleshooting an error message, want us to demo new functionality, or require complex system configurations, we can help.
Economy of scale
As your business grows, you might want to include more features or implement previously unutilised functionalities. We'll work with you to scale your business up or down, depending on your requirements.
Cost-effective
Since a managed service plan includes all the resources you need to handle your Sage People instance activities, you do not need to hire people with that specific skill set.
We can help you achieve more by enabling you to select the support package that fits your needs and budget, with the flexibility of increasing support when circumstances necessitate this.
The benefits you can realise by partnering with our Managed Services team include:
-
- Optimum system performance
- Advanced administration support
- Enhancements as your business changes and grows
- Empowering users to confidently manage the system, through coaching and guidance
- Heightened data security
- Enhanced ROI and control of costs
- Improved risk management
- Business continuity – less downtime and an improved employee experience
- Greater efficiency and productivity
- Additional resource when required
- Ensuring your system adheres to the Sage People best-practice
Full details of our Managed Services support for Sage People are contained in our brochure
Click on the image below to download your copy now:
Help is at hand
For additional information or support in making changes or updates to your Sage People HR System, our Managed Services team will be happy to help. Please reach out on tel +44(0)1908 030360 or email: info@tugelapeople.com. Alternatively, complete the ‘Get in touch’ form, and a member of our team will contact you directly.
Your 2025 Sage People Checklist
To learn more about Managed Services - 'What it is and Why it matters' take a look at our guide
Click on the image below to download your copy now:
What our clients say:
"I just wanted to reach out to say how helpful Zoe has been this month with our absences project. Zoe made the implementation really easy and stress-free, and I knew the system was in safe hands. Even though I am sure there was probably plenty of fiddly and frustrating parts to the process at some points, I wasn’t aware of them and Zoe kept me well informed and was happy to answer all of my questions as we went along".
"I just wanted to recognise what a fantastic job Susan has done on the Compensation Planning project with MIB. She has gone above and beyond to make sure the project was a success for us and constantly working away in the background to get certain features to work for us. The actual planning tool has made the whole salary review and bonus process so much simpler for us and we have a lot more trust in the information that has come out of it – and this is down to Susan’s hard work. We are in a really great place to develop and roll it out again next year. “
Sue Fenton, Human Resources Operations Manager, Motor Insurers’ Bureau (MIB)
“After the implementation of Sage People, I have relied heavily on the support from Tugela People for further system optimizations and configurations based on our needs. They always respond extremely fast and competently, and I know that the advice I get from Tugela People is spot on. What I appreciate the most is that I do not only receive an answer to my specific question at hand, but more detailed and holistic support surrounding the issue, which entails aspects that I was not aware of.
I can highly recommend working with Tugela People as a customer of Sage People. They are my heroes."
Amalie Lange, Head of People Analytics, Trustpilot
"I’d like to thank you and Tugela for helping Tipico achieve its goals in making Sage People a sustainable and workable platform for our ever-changing organisation. With the many projects we had this year I have to say that I am very proud to be where we are now. Without you guys I honestly do not know where I would be. I look forward in working with you in 2021 and beyond."
Mark Magro, HR Systems Analyst, Tipico
"I would like to highlight that Jamie has been a real asset for the team, even though he had only been with us few weeks as system administrator cover. Jamie monitored our HRIS support mailbox daily for a period of three weeks, and he had demonstrated to be very patient, proactive, very quick to respond and knowledgeable on every single occasion we needed his expertise.
Jamie was very proactive to find the solution and explored different ways of finding the answer.
It’s been an absolute pleasure to work with Jamie and the Tugela team, and I had full confidence that our system was in very capable hands."
Elodie Coulot, International People Officer, WaterAid
"Tugela People’s Managed Services has played an integral role in shaping our on-going integration with our new parent company. Integration processes can prove tedious as the project life cycle entails integrating multiple systems with legacy data. Tugela has an amazingly skilled group of individuals who have assisted me and our back-office business functions in improving our internal business processes and how we report on our staff, more efficiently. Not only do we now understand our resource data better but we have also been able to optimize our current data for our new parent company. The customer service received is always stellar."
Yamkela Kwili, Acceleration