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Client Comments


Wunderman Thompson Data. Read more


"The team loves Sage People, their HRD loves the reporting capability and configuarbility of the solution. The team are very capable using Sage People, and they love working with Tugela and gave them 10/10. Great work, Tugela"

Hector Coull, HR Director EMEA, Wunderman Thompson Data


MIB Tugela People Managed Services client. Read more.“I just wanted to recognise what a fantastic job Susan has done on the Compensation Planning project with MIB.  She has gone above and beyond to make sure the project was a success for us and constantly working away in the background to get certain features to work for us.  The actual planning tool has made the whole salary review and bonus process so much simpler for us and we have a lot more trust in the information that has come out of it – and this is down to Susan’s hard work.  We are in a really great place to develop and roll it out again next year. “

Sue Fenton, Human Resources Operations Manager, Motor Insurers’ Bureau (MIB)


Jato work with Tugela People for support on their Sage People HR System. Learn more,"both Sarah-Jane and I wanted to reach out to thank you for prioritizing the JATO request and getting that completed on time and with no internal issues.  You both were very professional and efficient in your actions.  We are very grateful."

Teresa St, Catherine,  Senior HR Business Partner, Jato


Tipico"As 2020 draws to a close I’d like to thank you and Tugela for helping Tipico achieve its goals in making Sage People a sustainable and workable platform for our ever-changing organisation.

With the many projects we had this year I have to say that I am very proud to be where we are now.

Without you guys I honestly do not know where I would be. I look forward in working with you in 2021 and beyond."

Mark Magro, HR Systems Analyst, Tipico


Trustpilot"After the implementation of Sage People, I have relied heavily on the support from Tugela People for further system optimizations and configurations based on our needs. They always respond extremely fast and competently, and I know that the advice I get from Tugela People is spot on. What I appreciate the most is that I do not only receive an answer to my specific question at hand, but more detailed and holistic support surrounding the issue, which entails aspects that I was not aware of.

I can highly recommend working with Tugela People as a customer of Sage People. They are my heroes."

Amalie Lange, Head of People Analytics, Trustpilot


Kaltura"The Tugela team have been amazing. Providing us with an extraordinary level of support, with the ability to quickly understand and address our needs, with extreme efficiency.

They have also provided training to ensure that we get the best out of our HR system. We have found the Tugela team one of the best and most professional teams to work with, sharing our passion for excellence and success. Special thanks to Yasmine for being absolutely incredible."

Sigal Srur, Chief Human Resources Officer, Kaltura


gymshark. Learn more"I would like to thank you for your clear responses. You are going above and beyond helping me understand and have really gone the extra mile in making this an easy experience for me."

Sophie Perrett, People Operations Executive, Gymshark Ltd


wateraid. Learn more"I would like to highlight that Jamie has been a real asset for the team, even though he had only been with us few weeks as system administrator cover.

Jamie monitored our HRIS support mailbox daily for a period of three weeks, and he had demonstrated to be very patient, proactive, very quick to respond and knowledgeable on every single occasion we needed his expertise. Jamie was very proactive to find the solution and explored different ways of finding the answer.

It’s been an absolute pleasure to work with Jamie and the Tugela team, and I had full confidence that our system was in very capable hands."

Elodie Coulot, International People Officer, WaterAid


Providing HRIS support for non-profit organisations in the education industry. Learn more."I just wanted to reach out to say how helpful Zoe has been this month with our absences project. Zoe made the implementation really easy and stress-free, and I knew the system was in safe hands. Even though I am sure there was probably plenty of fiddly and frustrating parts to the process at some points, I wasn’t aware of them and Zoe kept me well informed and was happy to answer all of my questions as we went along."



Spark Networks. Learn more

"As an online-dating company, building relationships is at the heart of what we do. This isn’t just about helping our 9 million users find love – it also extends to how we treat each other at work. Within HR, this meant that we had to find a way to spend more time with our employees and less time on paperwork!

That’s when we knew we had to invest in an HRIS – and Tugela People provided excellent support with the introduction of Sage People.

The consultants guided us through the whole process with great professionalism, dedication and solution-oriented mindset. Their support was crucial in ensuring smooth and advanced HR processes and improving our employees’ experience. We thank Tugela People for their continuous support and are looking forward to future collaboration!"

Fabienne Riener, HR Director, Spark Networks Services GmbH


trading screen. Learn more."Can’t thank you enough for the value you’ve added to our team! Thank you so much for all your help and for working so hard these few days. We are very much looking forward to continuous collaboration."

Lyuba Golberg, Trading Screen, New York


CCP Games' Learn more."…the Sage People implementation has gone very smoothly. We have appreciated the Tugela team’s calm and direct style. It’s been a pleasure to work with you and Jaya on this project so thank you for the work you have both done.

I hope we’ll have the opportunity to work with you again in the future. I know we will still have contact after today but I wanted to get that in there now so you know we are both happy and appreciative."

Melanie Moore, HR Ops Director, CCP Games, Iceland


silverbug. Learn more."I engaged Tugela People in mid-2012 to provide consultancy services for our business. We were acquiring a business and had no HR department at the time to support us through the process and beyond.

They were tasked to focus on the TUPE transfer, offer overall HR support and work towards putting an ongoing HR support structure in place.

Tugela quickly got to know our business and its needs and in a short time was focusing to further develop our benefits, harmonisation, grading and general employment practices for use now and the future. We have found them to be responsive and proactive in their support to us and we would not hesitate in recommending them."

Owen Daley, Managing Director, Silverbug Ltd


ublox. Learn more."Tugela People has provided invaluable insight into how HR systems work as well as being able to apply HR best practise to the various scenarios that HR people come across in day to day work.

Often challenging decisions which need more thought with suggestions and workarounds. Tugela’s advice and more importantly support they give is excellent, no job is too small and always with a smile."

Celia Jones, Head of HR, Finance and Admin, UK and Ireland, u-blox Melbourn Ltd


Frontline. Learn more."I recently engaged Tugela People to install our newly acquired cloud-based Sage People (formerly Fairsail) recruitment system. They quickly understood our requirements and helped the business to go live with the system in a short implementation period.

Their excellent knowledge of the Sage People system and a solid background in HR, enabled them to deal with core Recruitment/HR matters effortlessly. They have consistently offered practical solutions in a collaborative way, which has created the right environment to deliver results that ‘hit the mark’.

Tugela are seasoned, conscientious and hard-working consultants and I wouldn’t hesitate to recommend them to any business requiring HR or HR system consulting services."

Katie Purser, Recruitment Director, Frontline Org


Aerium. Learn more"After recently purchasing the Sage People, we engaged with Tugela to help us implement the system. Ærium has a lean HR department, hence Tugela used a very active implementation approach and project management skills to configure and implement the system.

This approach and the combined knowledge of the Tugela team meant that Ærium could leverage a pool of expertise to speed up the implementation and reduce our costs.

The Tugela team were professional, flexible and extremely easy to work with. Their extensive knowledge and technical skills have allowed us to customise the system to meet our needs. They worked with us diligently to resolve our problems, met deadlines and maintained a sense of humour under pressure.

I would definitely recommend them to any HR team requiring help with the implementation of Sage People system."

Chris Ashford, Director – Head of Human Resources, Ærium


ublox. Learn more."Tugela supported us during different implementation phases within the Sage People project. Their knowledge about the system but also about processes was key to bring the system up and running. Tugela are very committed and are easy to work with.

We are looking forward to a close collaboration also in the future."

Doris Andermatt, HR Business Partner, u-blox AG, Switzerland


Germanisher LLoyd. Learn more."Tugela People played a key role in managing the global salary review and bonus process, pulling together the proposal for the harmonisation of payroll providers, the global SAP project and managing the project team focused on the harmonisation of benefits in the UK.

It was a pleasure working with Tugela on these projects – they’re always professional."

Alison, Germanischer Lloyd



"Tugela People are highly professional and nice to work with as well. In particular, their impartial advice and extensive experience make them a great sounding board when considering change."


Cathy, Timberland


ublox. Learn more.

"Tugela has been instrumental in leading us to good decisions when implementing new processes. Sage People (formerly Fairsail) is very flexible and in the early stages, it is not always evident which approach will be practical in a given setting.

In these situations Tugela’s deep understanding of HR processes and their Sage People experience have helped us a lot to define the optimal approach.

Besides, they are very service-oriented and go out of their way to assist if changes have to be implemented on short notice."

Peter Fuchs, Senior Director, Human Resources, u-blox AG


"We thank you for the great work commitment and hard work on this project. We look forward to continued good cooperation and completion of the Sage People set-up."

CEO of a Global Manufacturer of High Tech Goods