The Rise & Rise of eLearning

As we bid farewell to the tumultuous year that was 2020, many of us will be breathing a sigh of relief that we’ve managed to weather its storms. The world of HR, Payroll and Learning & Development encounters changes fairly regularly, but last year was a doozie!

The Rise & Rise of eLearning. Read more

The onset of the pandemic accelerated those changes in ways we’d never have expected:

  • Working from home.
  • Recruiting and Onboarding of new colleagues without actually meeting them.
  • Training customers and employees remotely because the option to have them attend a face-to-face classroom was no longer viable.

The new way of working has increased the urgency for the automation of HR processes enormously. For many companies, the process of digital transformation was one they’d already embarked on, but the pandemic forced a massive change of pace. That change was most immediate in the world of training; as lockdown was brought in, any face-to-face training had to be put on hold. 

Of course, the popularity of Learning Management Systems (LMS) has already been growing in the past few years, but the pandemic brought a new urgency to their adoption. Suddenly all training would have to be provided online. Everything delivered in person would now be delivered virtually, and much of the existing training content simply didn’t lend itself to that. A class led by an instructor has its own momentum; the trainer can check for understanding, explain the more complex concepts, and—perhaps most importantly— gauge the attention levels in the room. You get none of these benefits if you take PowerPoint files and simply add “click here to continue” on each slide!

It rapidly became evident that face-to-face training materials didn’t necessarily work in a virtual setting. LMS platform sales went through the roof, as did the growth of off-the-shelf training materials (of varying levels of usefulness, it must be said). It was time for training to step outside of its comfort zone and rise to the challenge.

The Upside

As with so many unwelcome changes, the world of remote learning has immense benefits to offer those who embrace it with a well-thought-out strategy. Among these:

  • Training can be extended to more people than in a classroom setting
  • Courses and learning paths can be tailored and made available to a much wider audience
  • Training can be undertaken and scheduled at a time suited to an individual’s availability
  • Tests can be included to ensure the training is successful
  • Learner engagement and performance can be tracked and measured
  • Gamification can make the training program more enjoyable and compelling
  • Virtual classroom training is still achievable using video-conferencing software – a good LMS will support most of these.

The use of an LMS offers a much more comprehensive range of ways to impart knowledge and to measure its effectiveness. Courses can be a mixture of slides, video, quizzes, and links to other resources like YouTube clips, pdfs, etc. And because you’re not taking delegates away from their desk for a whole day’s training at a time, the course itself can be broken into smaller modules. Delegates can learn something, try it for themselves, then be tested to ensure understanding. And because they have flexibility about when they do these, they’re more likely to retain the knowledge gained.

A well-structured LMS will keep track of the delegates’ progress through individual courses or whole learning paths. Line Managers can see what progress their direct reports are making and offer help and encouragement where needed.

Adopting a remote learning strategy offers some great opportunities for companies with the ambition and vision to approach it in a structured way. Both employee and customer trainees can be better served, delivering increased productivity and engagement. But we need to accept that it’s more than a slightly different toolset; it’s an entirely new way to impart knowledge.

eLearning, and the need to reach learners in different ways, is now a fact of life. There are considerable benefits to be gained for those who grasp the opportunity.

This is the first in a series of articles on eLearning authored by Charlie Gray, Business Development at Tugela People.

Charlie has been part of the Tugela People Team since 2019 and has worked in HR-related technologies including pre-employment assessments, Applicant Tracking Systems, and HRIS for longer than he is prepared to admit!

If you wish to discuss any of the points raised in this article or would like assistance with your companies eLearning program, please contact Charlie directly on info@tuglepeople.com or call +44 (0) 1908 030361.

What has lockdown taught us about our people?

Reasons why you should integrate your Learning Management System (LMS) with your HR system

With Gartner predicting that 82% of respondents to a recent survey intend to permit remote working some of the time as employees return to the workplace, most companies are going to have to find new and innovative ways to enable employees to work from home.

One of the immediate challenges is and has been how companies continue to upskill their employees remotely, with 53% of organisations now prioritising learning and development strategies over the next year, whilst a shocking 75% of L&D managers have identified a key skills gap within their company over the course of the pandemic according to this HRGrapevine article.

It’s no surprise that ‘online courses’ has been very popular over the recent few months with Google reporting a 192% increase in online courses between February and March 2020 alone. LinkedIn Learning content increased by 73% alone in March, with more than 1.2million hours of learning content being consumed in a single week.

The requirement for L&D departments to move from face-to-face training to online learning has been the obvious shift and Cornerstone reporting that in March 2020, learners spent 27.5million hours on Cornerstone Learning, with around 40% of Cornerstone Learning clients witnessing an increase in logins compared to February 2020.

Current trends on upskilling and reskilling employees are highlighted in a recent report commissioned by Workable, Training Journal and TalentLMS. Some key findings include the above results and also highlight some interesting consequences of the increased online training initiatives such as 91% of companies and 81% of employees say upskilling/reskilling training has boosted productivity at work. Other benefits included:

  • 62% of employees hoped that reskilling and upskilling training would positively affect their job level and/or salary. However, only 33% and 35%, respectively say there’s been a significant change in compensation and growth within the company.
  • 66% of employees ranked the joy of learning new things and developing new skills as the top upskilling motivator.
  • 80% of employees say that upskilling/reskilling training has boosted their confidence.

Surprisingly 42% of employees said that they had pursued training on their own after the coronavirus outbreak, which would indicate that there is a desire to learn new skills not fulfilled by companies.

In this blog on the TalentLMS website, it highlights twelve (12) benefits on online training and development that addresses most of the challenges of moving to a remote-first learning strategy. The most beneficial aspects are that it’s convenient and flexible (in your own time and wherever it suits the learner) as well as being cost-effective and an excellent way of incorporating blended learning in a fun way.

Here are some L&D experts reveal winning strategies for training remote workers. These range from help to become self-directed learners, chunking learning into small pieces to using quizzes, exercises, group discussions, and real-life simulation in your online training.

Many companies have started to integrate their various HR systems and are using the data in their HR system as a single source of truth. There are multiple benefits of integrating a company’s LMS to the HRIS as detailed in this eLearning Industry blog. TalentLMS gives four reasons for integrating your LMS to your HR system as detailed in this blog which has helped lead to improved employee retention by 82% and increased productivity by 70%.

Tugela People offer both Learning Management Solutions and Services. Click here to find out more