Retained Monthly Service

Sage People retained monthly services

When you engage with our Managed Services team, we provide the expertise on how to make your Sage People HR System work for you.

 

What can you expect from this service?

  • Your challenges, our solutions: Knowing that every organisation is different is why at the very beginning, we will work with you to assess your current HRIS challenges and desired goals.
  • Implementation: You will be provided with a dedicated point of contract within the Managed Services team who will ensure your queries and support requests are handled efficiently an in a timely matter.
  • Regular reviews: We will continually assess the service you receive through regular catch-ups and quarterly performance reviews to ensure that it works for you and meets your expectations and requirements.
  • Training and empowerment: We empower you and your team to feel comfortable using and maintaining your own system through our approach.

THE PROCESS

What the support looks like

To kick off your Managed Services contract, we will conduct an initial system review to understand your setup and pain points, which helps create a system roadmap and allows us to be proactive over the contract period.

  • Day to day administration

    • Running and scheduling reports
    • Data loads

  • Day to day support

    Including but not limited to:

    • System configuration
    • Troubleshooting of issues/issue resolution
    • Best practice advice

  • Bigger projects

    • System integration and automation
    • Training/coaching of both existing staff and new colleagues

  • In-house expertise

    We use our in-house expertise in system implementations, training and project management to resolve queries before reaching out to Sage People, ensuring speedy resolution of cases.

  • Optimisation

    We will work with you to utilise the system to meet your objectives and suggest how to apply new releases to achieve your company goals.

  • Sage People Retained Managed Services
Retained Monthly Service

Why choose us

The benefits of our Managed Services:

  • Optimum system performance
  • Advanced administration support
  • Enhancements as your business changes and grows
  • Empowering users to manage the system confidently through coaching and guidance
  • Heightened data security
  • Enhanced ROI and control of costs
  • Improved risk management
  • Business continuity – less downtime and an improved employee experience
  • Greater efficiency and productivity
  • Additional resource when required
  • Ensuring your system adheres to the Sage People best-practice

More Sage People services How we can support you with Sage People

Get Started Today

Ready to transform your HR management? Contact us to learn more about how our HRIS and Payroll solutions and services can transform your organisation and empower your people.

Contact us

EXPLORE OUR SERVICES Supporting you beyond HR system selection

  • HR System Selection

    Whether you’re investigating the initial adoption of a cloud-based HR system or considering a replacement for an existing one, we’re here to assist you.

    Visit the HR System Selection page

  • HR Systems Implementation Support

    We combine HR, technical and project management expertise to provide HR Systems implementation support services internationally from our head office in the UK.

    Visit the HR Systems Implementation Support page

  • Elearning

    Having a Learning Management System (LMS) is just the start. An LMS provides a platform for delivering and managing your company’s training programs. However, to ensure that the learning delivery is successful, you need to engage your learners through appealing and appropriate content.

    Visit the Elearning page

  • Managed Services

    Managed Services are well-placed for post-implementation support to ensure that the HRIS or Learning Management System (LMS) you have deployed continues to support your people function and company. At Tugela People, we value our client relationships and believe in providing a flexible full-service to meet your ever-changing needs.

    Visit the Managed Services page

  • Payroll Services

    Whether you’re looking to outsource payroll, improve existing processes, implement new payroll software, or manage payroll across multiple countries, our team can provide the expertise and support you need. We work as an extension of your business, helping you reduce risk, save time and create a payroll function that scales with your organisation.

    Visit the Payroll Services page

  • System Optimisation

    System optimisation is a transformative process that encompasses enhancing existing system capabilities and seamlessly integrating other related systems. By streamlining processes, optimising resource allocation, and enhancing overall efficiency, we empower HR professionals to thrive in the ever-evolving world of workforce management.

    Visit the System Optimisation page

  • HR Software and Systems

    The right HR software (also known as HRIS or HR systems) helps UK SMEs save time, stay compliant, and create a seamless employee experience. From onboarding and absence tracking to performance management and payroll, HR software powers a more effective HR function.

    Visit the HR Software and Systems page

  • Learning Management Systems (LMS)

    Identifying and selecting the right LMS for your organisation can be a challenging task. With our expert systems, industry knowledge, and experience, Tugela People can work in partnership with you to identify a solution that meets your requirements.

    Visit the Learning Management Systems (LMS) page

Make an enquiry

Let’s talk

Your people. Your potential

Our international team of expert consultants has over 50 years of collective experience and multi-system HR knowledge.

Get in touch to find out how we can help your organisation thrive.

01908 030360
info@tugelapeople.com

Milton Keynes Office
Scorpio F.1
Linford Wood Business Park
Rockingham Drive
Milton Keynes
United Kingdom
MK14 6LY