Whether you are managing your payroll in-house and require ad-hoc technical administration support or a comprehensive bureau service, we offer a flexible approach to managing all your organisation’s payroll needs.
SAGE PEOPLE PAYROLL SUPPORT
Our support options
Managed services support
For payroll teams that need additional support without committing to a full annual contract, our Support Bundles provide flexible access to certified Sage People Payroll consultants on demand.
Whether you need occasional guidance or support with a specific challenge, our consultants bring the technical expertise and platform knowledge needed to help you get the most from your system.
Support Bundles can help with:
Day-to-day administration support – Get assistance with payroll processes, queries, and system administration tasks when your team needs extra capacity.
Troubleshooting and issue resolution – Access expert guidance to identify and resolve system challenges quickly and efficiently.
Configuration and system enhancements – Receive support with updates, changes, and improvements to ensure your system continues to meet your organisation’s needs.
New features and functionality – Understand and adopt new Sage People Payroll features with guidance from experienced consultants.
Expert advice when you need it – Work with consultants who understand your payroll setup, business processes, and objectives.
Designed to provide confidence, continuity, and faster resolutions, our Support Bundles give your team access to specialist expertise whenever you need an extra pair of hands — without the commitment of a long-term support contract.
Tailored Sage People Payroll Training
Alongside Sage’s online e-learning resources, we provide tailored training solutions designed around your organisation, helping your team build confidence and maximise the value of your Sage People Payroll system.
Our training solutions can help you:
Enhance existing skills – Provide refresher training and upskill your team on new features and functionality, helping users work more efficiently.
Support new team members – Equip new starters with the knowledge they need to use your Sage People Payroll system effectively and quickly become confident users.
Improve system adoption – Ensure your team understands how to get the most from the platform and its capabilities.
Our flexible training packages are tailored to your needs and can be delivered:
On-site at your organisation
Online for remote teams
At a third-party training centre
Whether you need one-to-one support or group sessions, our experienced consultants provide practical guidance to help your team get the most from Sage People Payroll.
More Sage People services How we can support you with Sage People
EXPLORE OUR SERVICES Supporting you beyond HR system selection
HR System Selection
Whether you’re investigating the initial adoption of a cloud-based HR system or considering a replacement for an existing one, we’re here to assist you.
We combine HR, technical and project management expertise to provide HR Systems implementation support services internationally from our head office in the UK.
Having a Learning Management System (LMS) is just the start. An LMS provides a platform for delivering and managing your company’s training programs. However, to ensure that the learning delivery is successful, you need to engage your learners through appealing and appropriate content.
Managed Services are well-placed for post-implementation support to ensure that the HRIS or Learning Management System (LMS) you have deployed continues to support your people function and company. At Tugela People, we value our client relationships and believe in providing a flexible full-service to meet your ever-changing needs.
Whether you’re looking to outsource payroll, improve existing processes, implement new payroll software, or manage payroll across multiple countries, our team can provide the expertise and support you need. We work as an extension of your business, helping you reduce risk, save time and create a payroll function that scales with your organisation.
System optimisation is a transformative process that encompasses enhancing existing system capabilities and seamlessly integrating other related systems. By streamlining processes, optimising resource allocation, and enhancing overall efficiency, we empower HR professionals to thrive in the ever-evolving world of workforce management.
The right HR software (also known as HRIS or HR systems) helps UK SMEs save time, stay compliant, and create a seamless employee experience. From onboarding and absence tracking to performance management and payroll, HR software powers a more effective HR function.
Identifying and selecting the right LMS for your organisation can be a challenging task. With our expert systems, industry knowledge, and experience, Tugela People can work in partnership with you to identify a solution that meets your requirements.
