Well done – you have secured the budget. You have recognised that the benefits of cloud-based HR Systems i.e. shorter implementation time, lower upfront costs and scalability and now like the majority (70%) taking part in the 2015 HCM buying intentions study, you are looking to buy a cloud based HR system.
Before you start shopping consider these elements as part of your HR System vendor selection process when reviewing HR technology.
1. Credibility and stability
How reliable is the vendor in the industry? Take up references. Check they have the relevant experience of the sector / geographical region you operate in and that their subject-matter expertise is up-to-date and compliant with new legislation. Do they have an inward investment ethos and do they get best practice workflows and processes?
2. Service ethos
When investing in a new technology, the service component is vital. Don’t be dazzled by the sales team, look at whole company’s service ethos. Do they offer guarantees or service agreements? Do they outsource their implementation / after sales service? If yes, how accountable are partners?
3. HR System Security and data protection
Data legislation is continually evolving and as such the vendor needs to keep up-to-date and ensure they prioritise remaining compliant and keeping HR and employee data safe.
Examine their security and data protection policies, also check if the vendor has security certifications.
4. Single-code functionality
This relates to how the vendor adds additional functionality to their system. Does a vendor add capabilities by acquisitions and partnerships? Check as this can create implementation issues and pose a support risk. Whilst a single application will reduce the number of errors vs. multiple ones. Acquired modules also sometimes come with a separate database and a separate technical code, which makes it harder to support or keep data synchronized.
A flag may be when a vendor brings different solution consultants to demonstrate different parts of the application. Often this means that they have added capability through an acquisition or a partnership.
5. HR System Usability
The usability of the HR system is important, mainly because it is a key factor in how quickly and easily the various internal stakeholders will embrace and use it which impacts on realising the return on investment.
It can be difficult to access when is buying stage but having different types of users involved in the evaluation stage can be helpful, also ask for third party validation of how they rank for usability.
Good luck with your HR System vendor selection. If you require help in evaluating or selecting an HR Systems call the experts, Tugela People, on +44(0) 1908 030361 or contact them via the website.