TalentLMS Managed Services

Ongoing eLearning Management Service

After going live with TalentLMS, Tugela People’s support services assist you as required with the day-to-day administration and support, making our extensive experience in Learning Management available to you, to ensure that everything runs smoothly.

eLearning Management Services

Online Learning requires strategic planning and active management in order to maximise its impact. An LMS platform is just the start.

Our eLearning Management Service is a crucial component in online course delivery and professional service to your learners, whether these are staff, customers or suppliers.

Depending on your resources, needs and experience, we offer three different levels of support:

Full Support:

Provision of all the e-learning management support and advice you need:

This is the full service. We are at your disposal for daily contact and can handle the user support directly if needed. We are essentially the customer's e-learning department.

Retainer:

Support of your own in-house learning management function:

To a certain extent, these can be negotiated. In some cases, we find we do less of one task, this could allow us to assist more in other areas. For example, with less course uploading and day-to-day user admin, we have more time for analytical reporting support.

DIY:

You manage the system and support 100% yourselves and rely on us for limited guidance only.

Basically, we'll assist you in finding a feature, and the information to use that feature, but we won't do anything on the site ourselves. We can't guarantee immediate response on all queries for this level but will usually get back to you within the day (unless it's an urgent system error).

What Next

To discuss your eLearning support requirements or to find out more about the services we offer, please  contact us on tel +44(0)1908 030360 or email: info@tugelapeople.com. Alternatively complete the ‘Get in touch’ form and a member of eLearning team will be in contact with you.