Are you optimising the use of your Sage People system and reaping the benefits?
When you engage with our Managed Services, we provide the expertise on how to make your Sage People HR System work for you.
Whether you are a small company without the necessary IT support staff or a larger organisation that lacks the exact skills and expertise to get the most out of your Sage People system; Tugela People’s Managed Services can provide you with the support and guidance you need.
Let us take the weight off your shoulders and raise your system to the next level
Whether you need us to provide support on day-to-day administration, simple fixes or complex system configurations, our experienced team of consultants are here to help you take full advantage of Sage People’s capabilities.
Additionally, if you are lacking the necessary people resource, due to furlough, maternity leave, or other reasons we can fill that gap.
We act as an extension of your own team, so you can enjoy the benefits of your system with greater flexibility and less expense. And because we understand the people challenges that mid-range companies face, especially high growth companies, we offer solutions that work best for you, your people, and your processes.
Achieving more together
It’s important that your team can concentrate on the transformational activities of their roles while Sage People executes your transactional tasks. Our Managed Services is there to ensure that your system is running smoothly, taking the administrative burden from your team.
Have peace of mind that you are being supported by certified Sage People consultants with extensive HRIS, system implementation and HR experience.
We’ll use our extensive experience to continually improve your system, making your business smarter and opening more opportunities.
Whether you need assistance troubleshooting an error message, want us to demo new functionality, or require complex system configurations, we can help.
You will have peace of mind that whatever your requirement, we can support.
Economy of scale
As your business grows you might want to include more features of use functionalities that were not utilised earlier. We’ll work with you to scale your business up or down depending on requirements.
Since a managed service plan includes all the resources you need to handle activities on your Sage People instance you do not need to hire people with that specific skill set.
We can help you to achieve more by breaking down the cost of maintaining your system into fixed monthly payments, with the flexibility of increasing support when circumstances necessitate this.
You decide how much support you need and how you use it.
Once engaged as a Managed Services partner, we can provide you with the following support
- Initial system review to understand your setup and pain points. This helps create a system roadmap and allows us to be proactive over the contract period
- Day to day administration
- Running and scheduling reports
- Data loads
- Day to day support including but not limited to:
- System configuration
- Troubleshooting of issues/issue resolution
- Best practice advice
- Bigger projects
- Existing staff and new colleagues
What can you expect?
The benefits you can realise by partnering with our Managed Services team include:
- Optimum system performance
- Advanced administration support
- Enhancements as businesses change and grow
- Empowering users to confidently manage the system, through coaching and guidance
- Heightened data security
- Enhanced ROI and control of costs
- Improved risk management
- Business continuity – less downtime and an improved employee experience
- Greater efficiency and productivity
- Additional resource when required
- Ensuring your system adheres to the Sage People best-practice
Your 2021 Sage People Checklist
To ensure that you are on top of your Sage People housekeeping, as well as considering taking advantage of new Sage People functionality, we have just released a new guide. Click on the image below to download your copy now:
Help is at hand
For additional information or support in making changes or updates to your Sage People HR Systems, our Managed Services team will be happy to help. Please contact us on tel +44(0)1908 030368 or email: email@example.com. Alternatively complete the ‘Get in touch’ form and a member of our team will contact you directly.
To learn more about Managed Services - 'What it is and Why it matters' take a look at our guide
Click on the image below to download your copy now:
I just wanted to recognise what a fantastic job Susan has done on the Compensation Planning project with MIB. She has gone above and beyond to make sure the project was a success for us and constantly working away in the background to get certain features to work for us. The actual planning tool has made the whole salary review and bonus process so much simpler for us and we have a lot more trust in the information that has come out of it – and this is down to Susan’s hard work. We are in a really great place to develop and roll it out again next year. “
Sue Fenton, Human Resources Operations Manager, Motor Insurers’ Bureau (MIB)
“After the implementation of Sage People, I have relied heavily on the support from Tugela People for further system optimizations and configurations based on our needs. They always respond extremely fast and competently, and I know that the advice I get from Tugela People is spot on. What I appreciate the most is that I do not only receive an answer to my specific question at hand, but more detailed and holistic support surrounding the issue, which entails aspects that I was not aware of.
I can highly recommend working with Tugela People as a customer of Sage People. They are my heroes."
Amalie Lange, Head of People Analytics, Trustpilot
"I’d like to thank you and Tugela for helping Tipico achieve its goals in making Sage People a sustainable and workable platform for our ever-changing organisation. With the many projects we had this year I have to say that I am very proud to be where we are now. Without you guys I honestly do not know where I would be. I look forward in working with you in 2021 and beyond."
Mark Magro, HR Systems Analyst, Tipico
"I would like to highlight that Jamie has been a real asset for the team, even though he had only been with us few weeks as system administrator cover. Jamie monitored our HRIS support mailbox daily for a period of three weeks, and he had demonstrated to be very patient, proactive, very quick to respond and knowledgeable on every single occasion we needed his expertise.
Jamie was very proactive to find the solution and explored different ways of finding the answer.
It’s been an absolute pleasure to work with Jamie and the Tugela team, and I had full confidence that our system was in very capable hands."
Elodie Coulot, International People Officer, WaterAid
"Tugela People’s Managed Services has played an integral role in shaping our on-going integration with our new parent company. Integration processes can prove tedious as the project life cycle entails integrating multiple systems with legacy data. Tugela has an amazingly skilled group of individuals who have assisted me and our back-office business functions in improving our internal business processes and how we report on our staff, more efficiently. Not only do we now understand our resource data better but we have also been able to optimize our current data for our new parent company. The customer service received is always stellar."
Yamkela Kwili, Acceleration