Best Practice for Effective Sage People Adoption

Given the investment of time and resource in investing in a new HRIS like Sage People it is worth embracing best practice so you enjoy the maximum return on your investment.

How do you maximize ROI from HR automation?  Any new process or technology roll-out has challenges.  Research from organisations that have successfully adopted Sage People suggest that user adoption is key to success.  The thing to remember is that whilst you are fully invested in Sage People and its benefits, your wider team of users are not yet.  So your mission is to bring the rest of the organisation to your level of understanding and commitment.

What is Best Practice for Effective Sage People Adoption?

Here are our suggestions to help boost your user adoption, these are drawn from our experience as Sage People implementation and training specialists with over 50 implementation projects under our belt.

Clear goalposts with the bosses cheering…

Start by setting clear goals and expectations that are endorsed by senior management so your user base understands what is expected from them and they understand what they can expect from the application itself.

You need to think in terms of Change Management that embraces all users. Also the senior management must be fully committed, even leading by example where possible to enable full user adoption. Whilst change is tough and new processes can be daunting; hand holding and empathy, as well as FAQ content and process overviews are helpful.

What’s in it for them…

Focus on the benefits. Demonstrate how Sage People can help make their lives easier by giving them better control and saving time. Showcase the mobile interface and its ease of use.

We find it is useful to focus on quick wins early in the implementation project, as we find that when users see results early on they adopt more readily.

Training, training, training…

This is key to successful user adoption. If you don’t have training expertise in-house, then outsource to training experts who can make the process fun and accessible to all. Training should provide users with hands-on learning using real data and scenarios. We find when users use data they know, it is easier to understand and internalise what they are learning. Don’t stop there. Once users have used Sage People, then provide follow up training as they’ll have different questions and niggles to address.

Customise to simplify…

As you implement Sage People and automate your HR processes, make sure simplification is a priority. This will help with user adoption, as the simpler things are the easier they are to use. Research this and prioritise exactly what users need to be successful and then customise to meet their specific needs. We find simplifying the access / log in process has positive impact on user adoption.

Have fun with incentives…

You don’t have to break the bank, but some incentives and a little competition can do wonders for user adoption rates.  Get creative or speak to marketing for some pointers.

 

If you require help with Sage People best practice call the Sage People experts on +44(0) 1327 317701 or contact him via the website

Effective HCM adoption for SMEs

So you are ready to adopt human capital management (HCM). You want to understand what your employees have to offer and the value that they add to the company. You may even have the HCM software selected. You are rearing to assess, measure and generally make the most of your employees and give them the best possible opportunities for the future.

But before you launch into things here 5 handy pointers to ensure you enjoy an effective HCM adoption for the HRIS system you’ve selected:

1. Trial Period

It is important to give the users of any new software the opportunity to assess the application before implementing it throughout the business. Identify key stakeholders and allow them to trial the technology, ensuring their opinions are taken into consideration. Doing so will provide an opportunity to make any necessary alterations before the system is rolled out through the entire organisation.

2. Simplicity is Key

The technology itself should be the biggest financial investment, not training employees how to use it. Simple navigation makes for simple adoption and will be used throughout the business quickly and more effectively. Complicated software can be counterproductive to HCM so again, it is necessary for any new technology to be assessed by those using it first.

3. Develop a Plan

Ensure that each step of the implementation of the HCM software is carefully planned out, with end users being able to communicate any issues they are having with the process. Keep employees informed on any changes made to the system and also do not forget to educate them on how the software will benefit them and their role within the company.

4. Focus on Training

The software you invest in will most likely be provided with some general training literature. However, it is important to provide your employees with personalised training guides specific to your company and their job roles. This will not only ensure they know how to use the system but also to understand the benefits of the new technology that are specific to them.

5. Evaluate the System

Keep track of how your end users are doing with the new system. This will give you an insight into how effective the programme is and any additions that need to be made. It will also allow you to see whether the system was a worthwhile investment or if it should be changed to another system entirely. Overall, it is essential to seek direct feedback from those who are using the system.

If you need objective expertise to ensure your HCM system selection, implementation and adoption is effective call Tugela People on 44(0)1327 317701.