Handy 2019 Sage People Checklist

With the New Year nearly here, we’ve put together this handy checklist of Sage People end-of-year housekeeping tips to ensure you start 2019 with Sage People running smoothly.

Our 2019 Sage People Checklist:

  1. If you use exchange rates and they need to be updated annually, do remember to update them.
  2. Check that Sage People licences for all leavers have been deactivated and review that there are enough licences available for your medium-term requirements.
  3. Remember to create absence adjustments for 2019 for those who have them.
  4. Check date ranges on scheduled reports to ensure they mirror the company financial year.
  5. Remember to post your Christmas and New Year messages on your Employee Self Service or better still schedule them to appear/disappear.
  6. For those using strategic objectives, remember to edit the strategic objectives picklist to align with the companies 2019 Corporate Objectives.
  7. Remember to check that Snapshot reporting is working and is scheduled to run in case you need headcount figures as at the end of the year.
  8. Ensure that public holidays (bank holidays) that are not set as “reoccurring” are entered for 2019 (and beyond if you have future years).
  9. Remember to check that Hold Absence Balances has been set to run, as this is very useful for reporting.
  10. Those using the Resource Manager, remember your new Active Resource Plan for 2019 to track the budgeted and signed off New positions.
  11. Remember to check that Carry Over has been set up on your absence accrual patterns.
  12. Consider setting up and using Pulse surveys to capture feedback from employees for an end of year engagement check-in.
  13. Also consider using WX Reports if you don’t already, they can give Managers insights into their team’s performance over the last year, including absence, objectives and recognition, and ensure they can effectively track performance over the year to come.
  14. Finally, schedule any annual compliance notices to appear on the Employee Self Service and track which employees have signed the agreement.

Or alternatively check out our Sage People managed services packages where we take away the hassle of making sure Sage People is running efficiently. Call us on +44 (01908) 030360 to find out more.

Data Integration on Sage People

Given the increasing demand to integrate external data sources into Sage People so that organisations can enjoy a true single view of their employees, we continue to extend our data integration offering to enable systems to better talk to one another across the Sage People platform.

 

Getting systems to talk to one another…

There are numerous ways to integrate or connect with third party systems on the Sage People module on the Salesforce Platformon. For each project we use a series of questions to identify which technology approach has the best fit. We then look at different data connectors, APIs, middleware solutions, and even robotic workers to merge data across multiple systems to assess which will do the job most efficiently within the time and budget constraints of each data integration project.

 

Automated data integration on Sage People

A most recent Sage People integration project required end-to-end automation to integrate the client’s external systems into Sage People.

Having looked at the customer’s current IT tools and system usability we decided to use Active Directory (AD) to synchronise their various data sources. This Microsoft product has several services running on Windows Server which manages permissions and access to networked resources.

Using our PowerShell coding expertise, we enabled the customer to automatically push new employees’ data that was added to Active Directory into the Team Member table of Sage People. We also included automatic monitoring for other changes (such as email amendments and line manager changes) to ensure data was up-to-date and consistent across all systems.

 

To find out more about our data integration services for Sage People

To find out how we can help with your data integration on Sage People, please contact us online or call us on +(44) 1908 030360 today. And we will ensure that your Sage People data is automatically synchronised and consistent across different systems.

2018 Colleague of the Year Award…

A huge congratulations to Jamie Wilkins who has been selected as the ‘2018 Colleague of the Year’ by the Tugela People team.  Jamie joined us in January 2018 and quickly made a positive impact with his keen understanding of people management and HRIS systems, and hunger for learning.  Some of his achievements include:

  • Since joining, Jamie has been promoted from a HRIS Consultant role to HRIS Technical Support Consultant
  • Establishing and leading Tugela People’s Managed Services Offering
  • Organising our successful MacMillan Coffee Morning

Charles McGregor, Professional Services Manager, said ‘Well done to Jamie, a well deserved recognition from his peer group for his efforts here at Tugela People to date.

By WOWing our colleagues Jamie lives and breathes the Tugela People values. His tenacity for developing solutions to meet not only our clients requirements but to support our colleagues as well is how we should all aim to approach the implementation of HRIS solutions.’

Well done Jamie!

New Managed Service for Sage People

We are delighted to announce the launch of our highly anticipated Sage People Managed Service offering. Our new monthly support service is both cost-effective and flexible, and can be bespoke to your specific requirements.

With our advanced technical assistance, you can benefit fully from Sage People’s highly customisable interface and ensure that Sage People delivers what it promises, including:

  • A personalised employee self-serve portal,
  • Increased team efficiency and productivity through automation,
  • Enhanced visibility of your global workforce.

As the first Sage People Partner in the UK we can leverage our Sage People tech expertise and HR process experience to your benefit.  So, sign up to our Managed Services offering and enjoy optimum performance and enhanced the return on your Sage People investment.

 

Why use our Sage People Managed Services support?

  • Save time.  We take the administrative burden from your team – managing everything from deploying new functionality made available with new releases, to fixing configuration issues and setting up new workflows, rules, company notices, reports etc.
  • Enjoy peace of mind.  Our proactive partnership approach helps you to harness the power of Sage People quickly and efficiently so you can rest assured that you are making the most of Sage People investment.
  • Frees up HR to focus on transformational activities.  We ensure Sage People executes your transactional HR tasks efficiently and is able to provide the analytics and insights needed so you can focus strategically on improving your HCM and talent management processes.
  • Flexible support options.  Our monthly support packages can be scaled up or down to meet your requirements. You decide how much support you need and how you use it best for you, your people and your processes.

 

Find out more about our Managed Service for Sage People

For prices or to find out how the managed service for Sage People works, contact us online or call us on +(44) 1908 030360 today. And let us help ensure that your Sage People system is up-to-date, secure and optimised for best performance.

 

The Fight against a Toxic Company Culture

How many companies have you heard of that have a ‘toxic’ environment? One where the workplace is characterised by negative attitudes, poor interpersonal relationships, bad work styles which affect the morale and productivity of employees and impacts on efficiency, customer service and the profitability of an organisation.

 

Employee engagement and company culture

So how do you improve employee engagement?  Several studies have shown that a ‘toxic’ or negative company culture can be improved by high levels of employee engagement and effective communication irrespective of market and business.

But this does not mean an organisation just saying “we’ll send out emails to all staff” as both communication and engagement needs to be so much more than this. Employers need to open two-way dialogue at all levels, involve employees in the decision-making processes and ultimately promote engagement in the company mission and values. This process has two benefits, the first is that employees feel informed about the direction of the company, allowing them to promote this externally. The second is that the company attracts applicants that have the same values and objectives.

When employees feel involved and engaged in the direction of the business, their commitment to the company and its goals increases, lending to a higher retention rate and improvement to overall company culture. With current staff aligned with the values of the business, it sets the foundations for new employees to know that they are part of the larger organisation.

 

Using HR technology to engage employees

So, to increase employee engagement within your organisation you involve them, try to see the world through their eyes and stay connected with and be aware of their milestones and issues.

HR technology now plays a vital role in helping to promote consistency in management styles and enables a continuous two-way dialogue. This gives employees the opportunity to share their workplace issues and helps to develop trust.

Enlightened organisations are ditching the annual appraisal in favour of continuous assessments and are increasingly using instant feedback tools.

While the needs of staff may vary, organisations must understand the basic needs of their employees to be valued, recognised and respected. Whilst HR technology cannot replace the personal touch it does provide a quick, easy way to manage employee data and facilitate employee engagement in a consistent, continuous way.

 

In conclusion

While investing in employee engagement has not always been high on the agenda. The increasing evidence showing the positive correlation between profitability and employee engagement has meant improving company culture has become a boardroom priority. Forward thinking organisations are turning to HR technology to help facilitate these initiatives especially in competitive markets where companies have to work leaner and more efficiently than ever before to stay ahead

So, watch this space as employee engagement is used in the battle against toxic workplaces with HR tech providing increasingly useful tools for managers.

Onwards and Upwards for Tugela People

To mark another successful year end and to kick off the new financial year, we hosted our bi-annual company away day this week. It was a great opportunity to reflect on our achievements over the past year. Highlights included:

  • Over 66% growth in sales
  • Team has grown from 4 to 13 colleagues in less than 1 ½ years
  • Over 20 years of combined Sage People Experience
  • Some excellent client feedback as per our testimonials on our website
  • New Sage People services launched: Sage People training, and managed services + internal support
  • Expanded implementation services into Australia with the Norths and Hood Sweeney
  • 8 volunteering days recorded (Tugela People offer 3 days a year for colleagues)
  • Relocated to our new offices in Milton Keynes
  • And we’ve had our first Baby Shower – congratulations to Grace

In the afternoon we enjoyed a treasure hunt, superbly organised by CCC Events. Two teams competed against each other – a great way to get to know Milton Keynes a little better and have some fun with colleagues. We wrapped up the day with drinks and dinner at the Hub in Milton Keynes.

Looking to 2019 we are eager to continue forging ahead with the Tugela People vision to be chosen as the worldwide, go-to partner for Sage People services.

Tugela People Office Move

We are delighted to announce that today we have moved into our new larger offices in Witan Gate in central Milton Keynes.  Our expansive new offices not only provide easier access to transport hubs for clients and colleagues, but also an exciting host of additional leisure and sporting facilities.

Milton Keynes is a highly regarded Digital Technology cluster.  It consistently ranks at the top of economic benchmarking surveys and is widely recognised as an outstanding place to live and work – it was ranked as the second-best place to work in the UK by Glassdoor in 2016.

We marked the move to our new offices with a celebratory welcome brunch for colleagues where Thomas Schilling, Managing Director explained: ‘This is another exciting step in Tugela People journey to become the worldwide, go-to partner for Sage People support services. With this new space I know we will be better able to support our client’s implementation, training and managed service support requirements.’

Successful Macmillan Coffee Morning

We were delighted to host a Macmillan Coffee Morning here last week to support this worthy charity that is close to our hearts. The fundraiser was expertly organised by Jamie Wilkins, with the whole team getting behind the event, and welcoming not only organisations in our building, but also those in the rest of the Caswell site.

We hosted the coffee morning in our offices at mid-morning, providing hot drinks and a selection of sweet and savoury treats. Colleagues kindly contributed a wonderful array of homemade goodies including cheese and pesto cheese straws, millionaire’s shortbread, carrot and banana cake. We encouraged people to sit down, have a drink and socialise – it was particularly lovely to see many neighbours meeting for the first time.

The feedback has been very positive. We raised around £130 from donations from both the food and drink and the “guess the length of the veggie roll” game. The money will be donated directly to Macmillan.

Latest Sage People’s Return on Investment (ROI) Figures

Research by Forrester Consulting commissioned by Sage People makes for interesting reading as it delves into the functional and economic impact of converting to Sage People.

It starts by establishing the main reasons why organisations selected Sage People. Pleased to report that these tally with our experience of why clients are drawn to Sage People. They include:

–        a single record of truth for each employee giving real-time visibility across their workforce.

–        the analytics and actionable people-related insights that can help management deliver on business strategy.

–        it allows for future growth across multiple sites and geographies.

–        business processes improvement especially by automation.

–        access for its mobile salesforce.

–        a way to engage employees and provide a consistent experience for everyone.

 

The report then goes on to look at the economic impact of their Sage People investment. Unsurprisingly it is all pretty impressive and shows that the benefits of using Sage People outweigh the costs significantly over a three-year period. ROI is a swopping 62% and the point of payback of investment in just over a year, with the most significant saving made in HR and people analytics.

Sage People ROI

The research was based on in-depth interviews with a number of Sage People customers, which were applied to a composite organization (global, midsize enterprise headquartered in US with employees in 4 other countries) to illustrate the benefits and investments. In our experience this is representative of organisations adopting Sage People in the UK, Europe and Australia as well.

These ROI research findings and the picture it paints across the different areas of HR will provide useful fodder for who those looking to make a business case to invest in Sage People. In particular, those high growth, international companies looking to address HR pain points like:

  • no single HR system with difficulties in provide accurate HR data to the board.
  • HR productivity and bottlenecks issues in part due to inefficient processes and disparate systems where access to the information / reports is centralised in HR
  • no HR consistency at a local level plus a lack of global visibility / compliance
  • high attrition levels and recruitment spend.

To access the full ROI research findings please see here.

If you would like discuss any of the points raised in the article please contact us here at Tugela People, a Preferred Sage People Partner.

New Appointment: Charles McGregor

New Appointment Charles McGregorWe are delighted to welcome Charles McGregor to the newly created role of HRIS Professional Services Manager here at Tugela People. This key new international role is integral to our vision be the worldwide, go-to partner for people services.

Charles will lead our worldwide Sage People Implementation team drawing on his extensive HRIS and Sage People experience from both a client end user and the product / implementation perspective.

Previously Charles was a Senior Associate at Palladium (GRM Futures Group) where he oversaw the Fairsail implementation project before moving to Talent Rover (Salesforce based ATS) as a Solutions Consultant.

Thomas Schilling, Managing Director, says: ‘As we continue to grow and develop here at Tugela People I am thrilled that Charles has joined the team and is committed to ensure that we deliver on our aim to wow our clients.  To this end this pivotal role will help to drive process improvements and share learnings so we continue to deliver seamless Sage People services across the globe. A very warm welcome to Charles’