Sage People Winter 20 Release

As the season turns, Sage People are getting ready to release their next set of enhancements with the Sage People Winter 20 Release. With this latest release, they are aiming to improve efficiencies and offer users more flexible ways of working while improving engagement.

Aligning with Salesforce

Also, with this release, Sage People have dropped the nautical theme and now base the naming and timing of their releases on the Salesforce model. Salesforce, in some cases, announces new functionality a year in advance hence Winter 2020. In reality, Sage People are updating their customer live orgs on the 28 October (for EU8, EU9 and EU15 located orgs) and then on 4 November for all others

 

Sage People Winter 20 Release includes the following new features:

  • Groups and teams – improve how users organise, develop, recognise and communicate. Enables self-service users to create project groups, etc. and administer these. Groups can be formed across reporting lines for agile project planning purposes rather than hierarchy based.
  • Absence accrual log pagination – improves the user experience and performance of absence accruals. These screens have been made more manageable by enabling HR Managers to view results based on a date range.
  • Absence calculator 2.0 now in payflow – extending the recently improved absence calculator to payflow. This means payflow can now include absence records created as part of the new Time Off functionality.
  • Delegated access to timesheets for executive assistants – creates more flexibility around timesheet management. For example, delegated assistants can now create, submit and approve timesheets for their manager or their colleagues.
  • Absence balance enhancements – improve visibility of leave balances so you can plan more effectively. Accrual balance can now be displayed in the hr portal for any absence type that accrues, e.g. additional or voluntary entitlements, etc. and not just accruals based on holiday patterns.
  • Continuous conversations (beta) – improve how you manage performance through better engagement. Replaces the continuous feedback functionality. Continuous conversations are more flexible and are not coupled to Performance Reviews anymore. So Continuous conversations can occur independently from the Performance Review screen in the self-service. Managers and direct reports can now also add attachments to conversations.
  • People management workflow (pilot) – enhances the user experience of people management processes. The pilot begins week commencing 11 November. This enhancement is set to revolutionise how managers work with HR Requests. A new user interface means that manager-based changes, promotions, etc. have separate screens. Managers can also generate proposed changes for several employees at one time.
  • Update to the hiring manager portal – gives hiring managers more flexibility and control over their job posts. Further fields can be presented to hiring managers, as part of the list of vacancies that they see, as well as individual vacancies themselves, so that they have all the information they need to hand.

 

To find out more about the enhancements, or if you would like any support or help to get the most from your Sage People investment, please call us on 01908 030360 or contact us

Sage People Talent Acquisition (Recruitment) Training Accreditation Achieved

We are delighted to announce that we are now accredited to deliver Sage People Talent Acquisition (Recruitment) training. This latest accreditation is in addition to our existing accreditations (HCM Fundamentals, HCM Admin Essentials and Reporting and Analytics training courses).

Well done to our head trainer, Simon Jones, and his training team on this achievement. It demonstrates their ongoing commitment to advancing Tugela’s Sage People training programme.

Simon says: ‘We love sharing our Sage People knowledge and are thrilled to have our Sage People training expertise once again formally recognised.

We used the accreditation process as an opportunity to benchmark our offering against best practice, and we have been able to refine and enhance our training offering.’

 

Accredited Sage People training

As a preferred partner since 2012, we focus on adding value by leveraging our expertise and experience for your benefit through our range of popular training courses, including:

·        HCM Fundamentals Training

·        HCM Admin Essentials Training*

·        Reports and Analytics Training*

·        Talent Acquisition Fundamentals (Recruiter) Training

·        Performance and Talent Management Fundamentals Training

(Note: *we are Sage People accredited for the delivery of these courses in both Classic and Lightning versions)

We enhance your in-house expertise, so you can maximise your Sage People investment. We do so by engaging both HR and end-users in a fun, interactive way with training tailored to your organisation’s particular requirements.

 

To find out more about either our flexible, cost effective Sage People training courses, please contact us via our online form or call us on +(44) 1908 030360 for an informal chat.

Another Sage People Managed Service Contract Secured

We are pleased to report that the Sage People Managed Service offering we launched last year continues to grow with another contract signed.

This new, multinational leisure sector client needed a full-service offering to ensure that they were maximising their return on their Sage People investment. So, we created a comprehensive, bespoke retained Managed Service package to meet their multilingual requirements. They have over 6,000 employees in branches across Germany, Austria, Croatia, Gibraltar, Colombia and Malta.

New Sage People Managed Service RenataTo this end we are delighted to announce the appointment of Renata Tenorio Boesche, an experienced multilingual HRIS Technical Support Consultant. Renata  is exclusively dedicated to their account and is supporting not only their HR team, but all their end-users as they roll out the system across the business over the next few years.

To find out how we can help manage Sage People, please contact us online or call us on +(44) 1908 030360 today. And we will ensure that your organisation gets the benefit from an efficient, optimised Sage People system.

Proud Sage Life Cycle Sponsor

Here at Tugela People, we are proud to be a corporate sponsor the forthcoming Sage Life Cycle, a three-day charity cycle to Paris organised by the Sage Foundation.

In addition, we are delighted to have one of the Tugela People team, Dave Morris, on the starting line on the 25th July. Dave, a Senior HRIS Consultant, will be embarking on this challenge of lifetime – over 100 miles a day only stopping for water. It has been likened to running a marathon a day for three days!

Apart from the personal, physical and mental challenge for Dave, he is also participating to raise money for his chosen charity. Dave explains:

‘I have chosen to support The British Heart Foundation. Two years ago, my Dad died from a heart attack at the age of 90. The remarkable part of this story is, this was my Dad’s fifth heart attack, the first being at the age of 60.

Without the research into heart disease, my Dad’s life would have been shortened by a considerable number of years.

Heart disease is still the greatest cause of death in the UK and there is still much more that can be done not only to save lives but also improve the quality of lives from those suffering from heart disease.’

If you would like to donate, visit Dave’s fundraising page  every penny you donate goes directly to the British Heart Foundation. Good luck Dave!

Sage People’s Triton release making Waves

The latest Triton release from Sage People, named after the Greek god who was a messenger of the sea, has certainly been making waves. It focuses on 7 ways that Sage People helps improve the user experience and enables HR managers to be more efficient.

Client feedback so far has been positive as they begin to upgrade elements relevant to their organisations. Elements changing include:

  • Payflow support for multiple bank accounts
  • Groups and teams pilot release
  • Time and attendance: enhancements to same day absences and to the absence calculator
  • Reward planning (Compensation Planning) beta release
  • US tax forms
  • Payroll pilot enhancements
  • Know Your People pilot release
  • SEO enhancements for talent acquisition
  • Employee API pilot release
  • Team member sharing speed and performance improvements
  • Telemetry roll out

Exciting times as Sage Business Cloud People on the Salesforce platform continues improve and enhance capabilities for people efficiencies, insights, collaboration and employee engagement. The release is part of their continued commitment to deliver a highly effective HR solution that meets the evolving people management needs.

To find out more about the upgrades see here

Or if you would like any support or help getting the most from your Sage People investment, please call us on 01908 030360 or contact us

Head of Client Implementations Appointed

We are extremely delighted to announce that Kevin Hume has been promoted to the newly created position of Head of Client Implementations, effective from the 13 June.

Kevin is now responsible for all Sage People implementations that Tugela is engaged to deliver. He and his team are charged with ensuring that all implementation projects are delivered on time, to budget and exceed client expectations.

Thomas Schilling, MD, says: ‘Congratulations to Kevin on his well-deserved promotion. Kevin is not only technically astute but also always willing to support colleagues and assist clients when needed. He’s willing to help and always goes out of his way to ensure that our high customer service standards are maintained.’

This new senior role is integral to our vision to be chosen as the worldwide go-to partner for people centric solutions and services so that business can effectively engage and manage their workforce

How to Fast Track your Sage People Implementation

As a Sage People preferred partner with over 110 Sage People implementation projects under our belt, we are often asked what is important to ensure a successful implementation. Here are six elements that we suggest are in place at the outset, to ensure that your Sage People implementation stays on the fast track.

1.)    Make sure your project has a quantifiable business case

2.)    Think about the end-to-end business process rather than just the software features

3.)    Ensure senior management buy-in

4.)    Identify sufficient time is made available for the project

5.)    Make sure your data is consistent and accurate

6.)    Focus on user adoption and training early on in the project

 

1.      Why a business case?

For many projects, the approval to proceed would not have been achieved if there wasn’t a clear business case with financial justification to support the investment.  However, in some cases projects are signed off with only high-level justification.

Having a clear quantifiable business case will ensure the project is focused on delivering value quickly to the areas that are most important.  It also provides a measurement for assessing whether the investment is delivering the return expected post go live.

 

2.      Why is an end-to-end business process important?

A new People system should deliver new ways of working involving a wider audience outside HR.   Going into a project with a view on how the process is going to work and who is likely to be involved at which stage, will make it easier to define the requirement.   It will also help to identify whether your business has any non-standard requirements or whether you could change your way of working to adapt to a standard process.

The HR business processes should all be aligned with each other e.g. recruitment and new starter activities.    If you don’t consider the end-to-end process at the outset parts maybe missed off, such as the on-boarding process.

 

3.      Why stakeholder buy in is so important?

Senior management may have signed off the expenditure but their buy in needs to go further. They need to be fully committed, leading by example and proactively getting their teams buy-in.

We find a useful way of engaging with the senior management team is thinking in terms of Heads, Hearts, and Hands.

  • Heads…  frequent, targeted communications to understand why the change is necessary.
  • Hearts… belief that this is the right thing to do for the business and themselves personally.
  • Hands…  leading by example.

The importance of senior stakeholder commitment cannot be overstated in terms of fast tracking your implementation.

 

4.      Why ensure sufficient resources are available?

It’s an obvious question but often the day job becomes more important than the project and a small delay could have a knock-on effect, creating additional cost and delays to the project.   It is important to understand what your responsibilities are on the project, when you will be expected to perform the task and whether there is any preparation beforehand.

If you have budget constraints, you may have chosen to have your own team deliver the project. In these instances, it’s important to make sure that your team have the time available to them for coaching sessions, otherwise they will not be trained sufficiently to carry out specific tasks. This could result in the system being set up incorrectly or result in unexpected errors during the testing phase. If you are taking this approach be very clear on what tasks are to be performed and the level of skill required. If your team is expected to deliver the system themselves and they aren’t given the necessary time to receive coaching and training your implementation could actually end up costing more than it would had you involved an implementation expert with years of experience who could provide your system efficiently and with the benefit of the experience of other customers and system best practice.

 

5.      Why is accurate data so important?

If your data is incorrect and inconsistent you will not be able to easily migrate it into your new system.   Your system will be set up with your business structure, policies and rules and if the data you have does not match those held in the system it will reject the data upload.  For example, if you have a department set up in the system and there are different variations on the department names, it will only accept the record which matches the department in the system.    Our recommendation is to start reviewing the data as early as you can as this activity can be quite a time-consuming activity.

 

6.      Why focus on user adoption and training at the outset?

As Nabil Al Zarouni said ‘If no one is using the solution, it is not a solution at all’ and we all know that change is difficult. So, we suggest at the outset prioritise both user adoption and training, rather than treating it as an add on.

It takes time for people to accept, and ultimately buy into new ways of doing things and by focusing on user adoption at the outset will help to ensure that stakeholders buy into the new system more quickly. Communicate early and often with your stakeholder groups.

Offer effective training that can provide users with hands-on learning using real data and scenarios (we prefer to use data that the users know, as it is easier for them to understand and internalise).  Then don’t stop there. Once users have used Sage People, provide follow up training to build on their knowledge as they will have different questions and issues to address.

To fast track your Sage People implementation project, and to ensure that you maximise your return on your Sage People investment, consider outsourcing to a partner who has an in-depth understanding of HR processes alongside the system’s capabilities and limitations.

An experienced implementation partner will not only bring Sage People system expertise to the project, but will add value by sharing their knowledge of HR best practice. They can also explain the various implications of configuration choices and provide guidance on getting the most from the system.

 

Outsource for less headaches and more support

Outsourcing to an implementation partner generally means less headaches and more support. Also, you can avoid the steep configuration learning curve, and instead focus on value adding process enhancements and championing user adoption.

They also bring instant credibility to the project and provide guidance to ensure that the common pitfalls are avoided so that the project stays on schedule and on budget.

 

Conclusion

If the the importance of these six elements are understood at the outset, you will be better able to ensure that your Sage People implementation stays on track.

To discuss any of the issues raised in this article or want help preparing for your implementation project, please call us on (01908) 030360 or contact us and we will be in touch.

Sage People ‘How to’ Training Videos Launched

Last month we were delighted to unveil our new range of Sage People ‘How to’ training videos.  These short, free, practical demonstration videos take viewers through specific Sage People tasks like setting up WX reports or creating custom fields.

They were created by our talented Training Manager, Simon Jones, an ex Sage People trainer with vast experience of ever-evolving the platform. Simon has an in-depth understanding of common issues that users face and is able to clearly and succinctly help users address their knowledge gaps.

There are currently 10 videos in the series with more in the pipeline. They include:

1.     Absence accrual: How to amend carry over in Sage People

2.     How to create an emergency contact report in Sage People

3.     How to report team member requirements

4.     How to do an organisation transfer

5.     How to add time off in lieu (TOIL)

6.    How to delegate absence approvals to assistants

7.      How to increase or decrease holiday entitlement in Sage People

8.      How to perform a team member position change in Sage People

9.      How to create a WX report in Sage People

10.   How to create custom fields in Sage People

 

Longstanding Sage People Accredited Training Provider

As the longest standing preferred Sage People partner in the UK, we have been delivering bespoke Sage People training services to our clients since 2012 and earlier this year were in the first cohort to pass their newly rolled out training accreditation programme.

If you would like to find out more about our Sage People training services call us on 01908 030360 or contact us

Tugela People Celebrates 7th Anniversary

We are delighted to have celebrated our seventh anniversary last month. The past seven years have flown by for us and we are proud of where we are at, enjoying:

  • a robust Sage People partnership
  • an expanding international client base – we have just completed our 4th Australian implementation!
  • an expert team of 14 strong with 4 fabulous associates that speak Spanish, French, Hindi and German in addition to English
  •  a dynamic caring team culture underpinned by a strong corporate social responsibility ethos.

We could not have achieved this success without the ongoing dedication and support from our wonderful team, partners, and family. So, a heartfelt thank you to all of you.  Thomas Schilling, Managing Director and Founder, says:

‘We’re proud of our reputation as trusted global people consultancy. Our strong international HR perspective, extensive people process knowledge and HRIS technical expertise combine to provide full-service support for international mid-market organisations.

We are looking forward to the next exciting chapter in our business, as we grow Sage People Managed Services, Payroll and Training services – onwards and upwards!’

Sage People Partnership Building

We were delighted to welcome Wendy Newbold, Sage People’s Partner Relationship Manager to our Milton Keynes offices last week to meet the Tugela team, share experiences and discuss the exciting future of our partnership with Sage People.

We were also thrilled she was here to watch the unveiling of our spectacular new piece of wall art – a triptych of Tugela Falls – the world’s second highest waterfall spanning 947 meters, which can be found in the Drakensberg mountain range in South Africa.

Thomas Schilling, Managing Director, said: ‘As the longest standing Sage People Preferred Partner, we continually work to develop a productive relationship with Sage People through knowledge sharing events like these so that we can continue to WOW our clients.’