HR Made Easy

Discover how to make your people feel engaged:

  1. Attract & retain employees: by delivering a fantastic employee experience;
  2. Improve engagement & satisfaction: by creating an engaging work environment that your employees are proud to be a part of; and
  3. Grow productivity, revenue & profit: by using the tools that support business growth and provide a healthy return on investment.

Learn how easily you can empower your people & reduce HR admin with a system that provides self-service. Enable employees to keep their records current and carry out typical HR tasks, from booking time off and completing performance reviews, to accessing payslips and updating emergency contacts.

Revolutionise your business and provide your relevant managers and employees instant access to essential information anytime, from anywhere using a secure web-based login.

Upgrade now to a cloud-based, easy-to-use, flexible HR system that will support your business now and into the future. Our HR solution contains innovative features and functionality, so you can streamline your HR admin. tasks and processes.

To find out how, click here to request our complimentary brochure now

Payroll Made Easy

How do you ensure that your payroll system is up-to-date and meets all the legislative requirements, including pensions auto-enrolment and HMRC reporting?

Taking care of your most valuable asset, your employees is essential. A happy workforce leads to higher performance and better results.

Discover how payroll can be made easy through:

  • Simple onboarding
  • Easy-to-use, HMRC approved software
  • Rich functionality

We offer an easy-to-use, cloud-based payroll solution that:

  • Ensures you are compliant with the latest legislation
  • Saves you time and money
  • Provides relevant employees and managers with 24/7 access

To find out more, click here to request our complimentary brochure now

HRIS Managed Services for Sage People

Find out what it is and why it matters

Today’s HRIS solutions are constantly evolving, and therefore require continual performance tuning.

While the majority of us are familiar with the term “user adoption”, few of us have the flexibility, capacity and knowledge to turn a system launch into a long-term success.

Before HRIS Managed Services entered the market, typically organisations were forced down a route of a “break/fix” service involving an outside solutions expert to diagnose and fix your problems.

Truly effective Managed Service is more than just incident control. It is achieved through a consistent relationship between you and the service provider, with proactive services & regular maintenance.

Having a Managed Services partnership in place to support your Sage People System, ensures that daily operations are taken care of, thereby enabling HR and IT teams to focus on the more strategic aspects of their role and the business’ core goals.

Future proof your Sage People investment by staying on top of changes both in technology and trends that may impact your HR system, by adding an additional layer of efficiency to your organisation. Our guide: Managed Services ‘What it is and why it matters’, will provide you with insight and solutions to address these challenges.

Click on the image below to request your copy of the guide now:

Sage People HR Portal Lightning Experience: Have you made the switch?

Lightning Experience is the next generation of the Salesforce platform that aims to deliver a new modern user interface and improved navigation. Salesforce is currently only investing in Lightning, so Sage People has had to move to this platform to ensure that the application is still supported and customers can benefit from the modern look and feel, and upgrade in functionality.

In terms of Sage People, this means that the look and feel of the HR portal will automatically change from the Salesforce Classic to the Lightning Experience interface. There is no deadline to stop using Classic. You can toggle back to Classic at any time, but new features will only be available in Lightning – an incentive to get to grips with the new interface.

It’s worth noting that this update does not impact the self-service portal (WX). It only affects the HR portal so employees across the rest of your organisation won’t be affected.

If you haven’t made the switch to Lightning, we highly recommend migrating as soon as possible. The Sage People application is now Lightning-ready, as per the updates in the Sage People Spring ’20 release. Once your organisation has been upgraded to the Spring ‘20 release, you can begin your migration to Lightning Experience.

To manage this change, we advise that you consider how you’ll introduce the Lightning Experience to your HR Portal users. A phased approach will certainly work: i.e. let your system admin trial Lightning for a couple of weeks,  before rolling out to the other HR Portal users.

There are some useful online guides and instructions, which we have made available online and can be accessed here

Tugela People are here to help

If you require support, or would simply like to run something by us, we’re here to help. Please email us at, and we’ll respond to your specific query, arrange a phone call, or a Microsoft Teams screen share.

Contact Us 

The Tugela Team – boosting morale and performance

At Tugela People, although the majority of us are used to working remotely, a typical week or month (depending on our roles and home locations) sees us visiting the office to touch base with the core team and for meetings.

Since the Covid-19 outbreak and the government mandate for remote working where appropriate, our offices have been devoid of the human touch. With all of our systems being cloud-based, making the business remote from a technology aspect has been relatively simple. The social aspect, however, has required more consideration and effort to ensure that we don’t feel isolated or unsupported and that we can stay focused despite the personal challenges we are all facing on the home front.

The key to all of this has been effective management and enhanced communications. We are in the enviable position not only to have cloud-based systems but also to have many communication tools in place to facilitate this. In addition to the standard (and somewhat mundane!) emails (and the more formal way of communicating), we have a host of other tools to hand which we have been using to the max: Yammer, Microsoft Teams and a company WhatsApp group.

It is perhaps not only having the tools to hand but the way everyone in the company has come together to embrace the best of a bad situation. We keep in regular contact about both business and personal matters, are undertaking some individual challenges set by other team members (like 10,00 steps a day) and have bi-weekly group video coffee morning/afternoon get-togethers. I have even had the pleasure of virtually meeting some of my colleagues and business partners kids and pets via video chat!  We also have our regular one-to-ones with managers and catch-ups with colleagues (both written and oral) combining to provide us all with a sense of belonging to a caring and supportive professional family.

How is your company managing to keep you and your teams’ morale boosted and create a sense of community?

Take advantage of the opportunity to up skill your HR Teams on Sage People

With the rise in remote working due to Corona Virus, many HR departments are finding themselves with increased capacity. This is the ideal opportunity for you to enhance your HR Team’s knowledge in the features and strengths of Sage People.

Additionally if new capabilities or upgrades are required to support your pool of remote employees, your HR resources will require training and support to implement these and to take advantage of those system enhancements.

As a preferred partner and accredited Sage People trainer we have been offering bespoke Sage People training services to global mid-range organisations since 2012.  

We pride ourselves in ensuring your team is self-sufficient in making changes and delivering new functionality, thus reducing the total cost of ownership to ensure that you maximise your return on your Sage People investment.

We are able to provide both individual and team training sessions on any aspect of Sage People. We also offer a combination upgrade/ training package, where we will manage the upgrade on your behalf. 

All training is provided remotely, overcoming the challenge in avoiding face-to-face meetings and accessing employees whom are home based due the current climate.

Ensure that your Sage People is up-to-date and providing you with all the support you require

With the uncertainty that the Corona virus has created, along with the need for more remote working, ensuring that your HR department is running optimally and able to support your colleagues efficiently and effectively is essential.

Your HRIS is fundamental to all of this.

Our popular Sage People health check is a useful way to ensure you are getting the most from your system. We can highlight  any inefficiencies, recommend upgrades and additional functionalities aligned with your requirements, and also help to ensure that user adoption is enhanced.

The health check will be undertaken remotely, so there is no requirement for face-to-face interaction, nor will it impede your day-to-day operations.

As the first Sage People preferred partner in the UK we empower mid-sized organisations to get the most from their Sage People technology investment so they can enjoy efficient people processes, workforce visibility and a great employee experience.

Contact us now to book your system health check

Managed Services department committed to providing continued HRIS admin support

Our Managed Services department is committed to providing continued HRIS admin support for Sage People during the Coronavirus crisis.

As the Coronavirus situation develops, we understand how much extra pressure is being exerted on the HR function, with colleagues required to work from home in addition to numerous new rules and requirements put in place to ensure limited exposure. 

The question that must be asked is whether your HR department is fully equipped and resourced to manage and support your increasing pool of remote workers?

Remote working has been on an upward trend in recent years, with a predicted 50% of employees working from home in 2020. However, the Coronavirus has accelerated the need for employees to work from home.

Maintaining collaborative communications and a positive culture is essential to ensuring that colleagues don’t feel isolated when working remotely.

With modern cloud-based HRIS, companies are now able to effect seamless homeworking  while ensuring that employees are kept up-to-date on any company announcements and feel supported. For example, through the use of Sage People’s “Internal Communications” capability.

Should your HR department be struggling with the increased demand from your employees, who are now home-based or lacking resource due to illness or self-isolation, then Tugela People can help by providing Sage People HRIS admin support and sharing some of this load.

Tugela People are an experienced HRIS consultancy who are experts in implementing and supporting Sage People. As the first Sage People Partner in the UK, we are authorized by Sage to provide a range of Sage People sales and support services across the globe. We have the international experience and expertise to help you harness the power of technology to better manage your people, so you get the most from your Sage People investment.

It is business as usual at Tugela People

As the advice regarding the containment and delay phases for the Coronavirus continues to develop daily, Tugela People would like to assure all of its customers and partners of the continuity of our service.

Due to the cloud-based nature of our business, we do not foresee any disruption to the availability of our Implementation, Managed Services or Project Management teams. Additionally our cloud-based tools for communication and file sharing further serve to ensure seamless collaboration and content sharing with all of our stakeholders. We also have the capability to access customer content remotely and scheduled face-to-face training can be provided using online screen sharing platforms. All of our staff are already working remotely and are accustomed to this.

For customers that are currently in the process of  or due to commence a live implementation, the following will apply:

The project management team are reviewing all consultancy days which are scheduled to take place over the next 12 weeks. We will contact you to directly to discuss whether it is feasible or appropriate for our consultants to attend. Remote consultancy is an alternative option.

Should face-to-face engagements not be feasible, we will notify you as timely as possible. As above we can offer remote consultancy. Any days which are already booked for remote based delivery will continue to be delivered as planned.

We’re doing everything we can to minimise any disruption to project delivery and at this stage we do not expect any impacts to go-live dates. Our project team will keep you up-to-date should any issues arise.

As always, we remain committed to supporting your business with our highest level of customer service. We will continue to monitor the situation and provide updates appropriately and promptly.

We remain contactable via our office phone number 01908 030360 and email. Should you not have the email address of the person you need to contact within Tugela, then please contact us initially at:

Alternatively please complete the contact form below and we will respond accordingly.